Privacy Policy
This Privacy Policy explains how Tangonesia collects, uses, and safeguards your personal information when you use our website and services.
Last updated: December 28, 2025
PT Ragam Seni Kreasi (“we”, “us”, or “our”) respects and is committed to protecting the privacy of visitors and users of the Tangonesia website (“Website”). This Privacy Policy explains how we collect, use, store, and protect personal information obtained through the Website and in connection with the events we organize.
By accessing or using this Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
1. Scope
This Privacy Policy applies to all users of the Website, including but not limited to:
- Website visitors
- Event and competition participants
- Ticket purchasers
- Partners or individuals who communicate with us through the Website
2. Information We Collect
We collect only information that is necessary for event operations and service delivery, including:
a. Personal Information
- Full name
- Email address
- Phone number
- Any other information voluntarily provided through registration forms or direct communication
b. Event and Transaction Information
- Event or competition registration details
- Ticket purchase information
- Payment confirmation provided by third-party payment service providers
- (We do not store credit card numbers or sensitive financial data.)
c. Limited Technical Information
- Basic server log data, such as access time and IP address
- This information is used solely for security and system operation purposes
This Website does not use cookies, tracking technologies, or session storage to monitor user activity.
3. How We Collect Information
Information is collected through:
- Event or competition registration forms
- Ticket purchase processes
- Contact forms or direct communication (email / messaging platforms)
- Backend system operations without the use of cookies or session tracking
4. Use of Information
The information we collect is used for the following purposes:
- Event, competition, and festival administration
- Verification of participants and ticket purchasers
- Delivery of important event-related information, including schedule updates or announcements
- Customer support and user assistance
- Compliance with applicable legal obligations
We do not use personal information for purposes unrelated to the event without user consent.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect personal information from:
- Unauthorized access
- Disclosure, alteration, or destruction
Access to personal data is limited to authorized personnel and relevant partners involved in event operations.
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
6. Sharing of Information with Third Parties
We may share user information on a limited basis with:
- Event partners and organizers directly involved in the event
- Payment service providers
- Supporting technology vendors
- Government or legal authorities when required by law
We do not sell, rent, or trade users’ personal information to third parties.
7. User Rights
Users have the right to:
- Request information about the personal data we hold
- Request corrections or updates to their personal data
- Request deletion of personal data, subject to legal or operational requirements
- Submit questions or concerns regarding personal data handling
Requests related to user rights may be submitted through our official contact channels.
8. Third-Party Websites
This Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review the privacy policies of those websites independently.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational needs or regulatory changes. Any updates will be published on this page and will take effect from the date of revision.
10. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
PT Ragam Seni Kreasi
Email: [email protected]
Website: https://tangonesia.com